Return:
Initiate the return process of your item within 30 days from the date of purchase. Unfortunately, we cannot accept returns or exchanges beyond this period.
For a return to be considered, the item must be in its original, unused condition, accompanied by its initial packaging.
Products categorized under personal or hygienic goods, hazardous substances, or flammable items are not eligible for return.
A receipt or proof of purchase is necessary to complete your return.
Refund :
Upon inspection of your returned merchandise, we will notify you via email regarding the receipt of the item and the decision on your refund request.
If your refund is sanctioned, it will be processed, and a credit will automatically be applied to your original method of payment within your bank's processing time.
Delayed or Missing Refunds:
Should you not receive your refund, first check your bank account again. Contact your credit card company, as it may take some time before your refund is officially posted.
If after these steps you have not received your refund yet, please contact us at [email protected].
Sale Items:
Only items purchased at regular price may be refunded, thus sale items cannot be refunded.
Exchange Procedure:
We only replace items if they are defective or damaged. For a replacement, send us an email with evidence in the form of pictures or videos at [email protected].
Shipping costs for returning the item are your responsibility and are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Modifications to Return & Refund Policy:
We reserve the right to modify this Return & Refund Policy at our discretion. Changes will be posted on our website. It's advisable to review our website regularly for any updates. Continued engagement with our website or services after such modifications implies your agreement to the revised policy.
This approach ensures that the essence and clarity of the original document are maintained while incorporating synonyms for variety.